During the operation of information technology systems that support management, governance, and public service delivery, ensuring stable, secure, and continuous system performance is a mandatory requirement. Navisoft provides Maintenance, Operations, and Technical Support services for the Public Sector, partnering with government agencies and public institutions throughout the entire lifecycle of their IT systems.
Navisoft’s services are delivered through a professional process that complies with current government regulations and standards, combining proactive monitoring, scheduled maintenance, and timely technical support to ensure smooth and secure system operations.
Service Scope

• Monitoring and supervising IT system operations in accordance with service agreements
• Performing periodic maintenance, inspections, and remediation of issues
• Handling technical incidents to ensure continuous system availability
• Supporting officials and civil servants in system usage
• Implementing system updates, patches, and upgrades in line with regulations and plans
• Ensuring information security, cybersecurity, and data protection

Value Delivered by Navisoft

• Stable, secure, and efficient IT system operations
• Continuity in management activities and public service delivery
• Reduced workload for internal IT teams
• Full compliance with public sector requirements, regulations, and standards

With extensive experience in implementing and supporting IT projects for government agencies, Navisoft is committed to delivering professional and reliable maintenance, operations, and technical support services, contributing to enhanced IT effectiveness and improved management and governance for public sector organizations.